Touratech customer service

The number of female motorcyclists getting into adventure touring is on the rise.

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In fact, many of the well known adventure riders in the world are women. The timing is perfect for the arrival SheADV, a resource for women riders to share, learn, and plan future adventures. Need advice on parts, gear, installation or anything having to do with your bike? Ask a Touratech Adventure Expert. Aaron is part of The Touratech customer service team.

At both Touratech Rallies there is amazing rider training available. Section 2 begins with a series of rock-based, mountain roads.

The team is back with a brand new Backcountry Discovery Route. This is the first of seven videos profiling the sections of the adventure.

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touratech customer service

Honda Products. Intro text here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

It has survived not only five centuries, but also [Log in or Join. Adventure Rider. Joined: Feb 16, Oddometer: 2. I regret I have experienced less than pleasant dealings with Touratech Canada. I would not suggest their customer service is poor.

I would say it is non-existant. EVERY other website tells you before paying if the item is in stock. It gets better, or sorry, worse. They put the entire order on hold waiting for the one back-order item, and followed it up with: no email, no phone call, and no updates.

I to be honest got busy with other things, left on a holiday, and it occurred to me 5 weeks later, where is my stuff.

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I called them, got passed back and forth between 2 people. But they had an update: "Its back-ordered". When is the stuff not back-ordered coming: "I don't know". I think to myself this is the age of internet, FaceTime, Skype, email, overnight courier anywhere in the world, or even pick up the phone or step back in time and send a fax???? Their reply, "still waiting for an answer". About 7 weeks later my items arrive, well into the bike season, and after my bike trip.

The definition of insanity: doing the same thing repeatedly and expecting a different result. Over the years I've had 3 R's. I finally took the plunge a month ago and ordered a brand new RGSA. I decided I would order a few things for when it arrives. You guessed. Don't even ask. No advance notice on the website at the time that I ordered they were not in stock.

No-one answered my admittedly toxic email. In a second email I ask again how long? No answer at all.The crash bar is made of high quality, electropolished stainless steel and extends the range of use of your travel enduro. The next Touratech Active Adventure is just around the corner. From 11th to 12th September the innovative off-road format will take place around Niedereschach. So it is high If it could speak, it would groan quietly under the oppressive weight of what it is being expected to do, while following its intended purpose without a hitch.

The home of Text and Photos: Vincent Lamille more Stainless steel fairing crash bar, black Yamaha Tenere more Just one click to the new Touratech Online Catalog. Always and everywhere available, also as PDF-Download!

Get your copy Adventures from the all over the world at the Touratech Travel Event from June 10th to 12th. Guest of honour at the Travel Event was Ted Simon, an original among adventure riders.

Simon rode around the world in the s on a Triumph Tiger T cc Compass Expeditions is pleased to announce that Charley Boorman and his good friend, and manager, Billy Ward will be returning to Australia to lead his 4th Compass Expeditions Top News.

Adventure Travel more Honda CRF Africa Taking it to the limits If it could speak, it would groan quietly under the oppressive weight of what it is being expected to do, while following its intended purpose without a hitch.

Products more The Online Catalog is available! Touratech Catalog Order now! Event more Events Worldwide - Overview more Charley Boorman Motorcycle Tour in Service more Social Media Links.Log in or Join. Adventure Rider. Joined: May 14, Oddometer: 1, Location: Maine.

Last night, based on the comments on the ZumoXT thread, I took a look at Touratech's website to see what other Zumo mounts look like, their cost, etc. I didn't sign into anything and have not given TT-USA my email address, yet this morning I got an email from them saying: Subject: This is what your ride needs! Hey there! Is there anything we can help you with?

Our Adventure Experts are standing by to help with any product, gear or motorcycles questions you might have. Thanks Again! Marketing tactics like this are obnoxious. Personally I resent surveillance marketing and as a result of this email will not give them any business.

GrinderJun 3, Joined: Sep 7, Oddometer: 3, Location: Ottawa. Welcome to the new world. SmittyBlackstone likes this.

touratech customer service

ADV Sponsors. SmittyBlackstone and ridergsadv like this. Dan D. Resistance is futile. Dale and SmittyBlackstone like this. AdamChandlerJun 3, I would reach out to them. Vote with your dollars. TheOtherBartlevainSmittyBlackstone and 1 other person like this.

EmmEffJun 3, There is no mechanism for a browser to steal your email address via cookies. You were either logged in or provided them with this info.Discussion in ' Vendors ' started by HippiessuckFeb 21, Log in or Join. Adventure Rider. Touratech Usa-shitty Service??? What Gives? HippiessuckFeb 21, Joined: Apr 27, Oddometer: 2, Location: abbotsford bc canada.

I think they must have new, untrained kid to pull stock in the back room or somethin, What the hell? They keep messing up with forgetting to ship orders to me, NOT telling me that they are waiting for backorders while I sit here wondering where my order is.

Incidences of incorrect number of Items I order, and send things I haven't even ordered. I have built four bikes over the last seven years with these guys I think I am going to start ordering direct from Germany again. Anyone else havin' these problems? I am not one to bad mouth anyone, and I have been really happy with these guys lately I've never had any problems with their service.

Hell I was just talking to Ray today to make a return on something that won't work for me and ordering another farkle I don't need. I didn't have to listen to an automated operator and the phone conversation was fast. What more could you ask for. I hope your service issues are resolved, It does suck when things aren't working out. Hell I'm a spokesman for Murphy's Law, I feel your pain.

touratech customer service

MakManFeb 22, I just ordered some GPS mounting items from them and didn't have a drop of trouble. The order was correct, accurate and arrived exactly when I thought it would. It also shipped the day after the order was placed. That worked since I ordered on a Sunday and the order shipped on Monday.

Traversing the entire continental US, I received the order the following Monday. ADV Sponsors. DEAN R. Should use softer paper so when the time arises they are at least good for something. Many previous complaints on this tooLoading ePaper. Legal requirements for corrections do not exist. Dear Touratech friends, This year, Touratech celebrates its 30th anniversary. Adventure on the most extreme slopes in the world, with the aim of developing the best motorcycle accessories in the world.

Today - just like 30 years ago - our teams are out there on the tracks, gaining the experience needed to produce equipment that will function under the toughest conditions. Adventure - Made by Touratech Over the past three decades - in line with our motto, "New ideas for motorcyc- les" - we at Touratech have created a comprehensive adventure world.

But Touratech now supports motorcyclists even more extensively. Our offer also includes fully equipped new vehicles of the World Travel Edition WTE line as well as Adventure Bikes converted to customer specifications. Rental motorcy- cles with a broad range of touring equipment are also available at numerous Touratech locations. The Touratech adventure world is rounded off with innovative concepts.

This completely new format allows adventure bikers to set off over recommended off-road terrain on their own. The range of organised tours offered by Touratech distributors around the globe will be more extensive than ever in the season. In order to make sure that the tours offer the same high standard that you rightly expect from all Touratech products, all our tour guides are A. Adventure Rider Training and Tours powered by Edelweiss.

In dialogue with the scene In order to be even closer to our customers, Touratech is consistently expanding its network of subsidiaries with strong partners worldwide.

touratech customer service

Last year, numerous new Touratech bases were established in our home country of Germany, in Europe and all over the world, and more will be added in Touratech shops don't only offer intensive advice when it comes to our product world, they are also important contact points for motorcyclists on both long and short tours. And, dear Touratech friends, we also take advantage of numerous trade fairs to establish direct contact with you.

Be it at regional shows like the Motorradwelt Bodensee right at the beginning of the season, or events in international format. Touratech experts are on site and have an open ear for all your projects and travel plans. Celebrating together at the Touratech Travel Event 30 years of Touratech - that's a good reason to celebrate.

And most of all, we'd like to celebrate together with you. At the Travel Event, of course.The recommended service interval for maintaining peak performance and reliability is 2 years or 20, miles, whichever comes first.

This includes disassembly, cleaning, and inspection of the shock body and shaft, preload adjuster, damping piston, and shims. This includes disassembly, cleaning, and inspection of the shock body and shaft, preload adjuster, damping piston, shims, wiring, and electronic components.

This includes disassembly, cleaning, and inspection of cartridge body and shaft, damping pistons, shims, nitrogen bladders, and fork caps. Our spring change services are limited to shocks and our cartridge systems. Like the motor in your car, suspension needs periodic oil changes, inspection, and replacement of wear items.

Over time, shock oil breaks down, oil contamination occurs, seals wear and nitrogen pressure decreases, all leading to diminished performance and lifespan. Call us at 1 or email sales touratech-usa.

No topic is too broad and no detail is too small. If you have a question that relates to adventure motorcycles, please give us a call. Our team of experts is happy to help. Our entire staff rides motorcycles and knows about buying motorcycle gear both as a consumer and as an advisor to our customers. If your order is not everything you dreamed, we'll fix it.

Whether it's the wrong size or just not what you wanted, you can return it for a refund. We'll never charge a restocking fee for items returned in new unaltered condition within 60 days. Just return the item and we'll issue a full refund to the original payment method.

Ducati Motorcycles Multistrada Multistrada Scrambler. Electronic Shock Service. Fork Cartridge Kit Service. Spring Change. Conventional Non-Electronic Shock Service This includes disassembly, cleaning, and inspection of the shock body and shaft, preload adjuster, damping piston, and shims. Electronic Shock Service This includes disassembly, cleaning, and inspection of the shock body and shaft, preload adjuster, damping piston, shims, wiring, and electronic components.

Fork Cartridge Kit Service This includes disassembly, cleaning, and inspection of cartridge body and shaft, damping pistons, shims, nitrogen bladders, and fork caps. Why service your suspension? Ask an Adventure Expert No topic is too broad and no detail is too small.

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